Debt Collection: Frequently Asked Questions
Frequently Asked Questions
Below are some of the questions most often asked by ones seeking assistance from a debt collector. If you have a question that isn't answered below, please feel free to contact us and we will be happy to answer it for you personally.
How Can I Pay My Debt Online?
Please click here to pay your debt via our secure online portal.
Why should I hire SCA to collect my debt?
We have been in the revenue recovery business over 40 years. Our customer service far exceeds other agencies.
What does it cost for me to hire you?
We charge a flat contingency based fee only. No fee’s until there is a recovery.
What is the debt collection process?
Once your accounts are entered into our system we send the consumer a Validation Notice. Regulations now demand we wait 30 days after the Validation Notice has been sent to begin contact attempts by phone. Once contact is made we work with the consumer to resolve your past due account in a timely fashion. Monthly statements will be sent to you to report any payments that have been made to our office and any payments you reported to us received in your office.
Contact us
Let's connect
Get in touch and we’ll get back to you as soon as we can. We look forward to hearing from you!
2420 Professional Drive, Suite A
Rocky Mount, NC 27804
866-851-6377